Delivery Info
Processing & Dispatch
- Orders are processed and dispatched the same business day when placed before 2:00 pm GMT
- If Ordered after the cut off time all orders will be dispatched next business day.
- We offer international shipping through Royal Mail International Tracked
- Tracking information (if applicable) will be provided once your order is shipped.
Delivery Options
We offer the following shipping methods:
Standard Shipping
- Estimated delivery: 2–4 business days
- Sent via Royal Mail or trusted couriers
Express Shipping
- Estimated delivery: 1–2 business days
- Sent via Royal Mail Tracked 24 or courier service
Special Delivery Guaranteed
- Estimated delivery: Next day by 1:00pm
- UK Only
International Shipping
- We offer limited international shipping on select products.
- Delivery times vary by country (typically 5–14 business days).
- International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.
- If international shipping is available for a product, the option will be shown at checkout.
Shipping Costs
- Shipping costs are calculated at checkout based on the delivery method and order size.
- Free shipping is available on all order over £99
Missed/Lost Deliveries
- If your order has not arrived within the estimated timeframe, please check your tracking number.
- If your parcel is marked as delivered but hasn’t arrived, check with neighbours or your local Royal Mail depot.
- For lost or delayed parcels, please contact us after 7 business days from dispatch.
Damaged Items
If your order arrives damaged, contact us within 48 hours of delivery with photos of the packaging and item.
Contact Us
If you have any questions about your delivery, please contact us at:
📧 Email: contact@royalcollectibles.co.uk